Even if you are the boss and you expect others to listen to you – it’s important to be a listener too. What does this mean? It means that you recognize that you can always learn from other people and grow with their knowledge. Just because you’re in charge doesn’t mean that you’re always right. It also doesn’t mean that only your ideas will change the company.
There is a fine balance between leadership and humility. Of course you want to convey that you’re the boss. But you also want to recognize that other people’s opinions in the company have value. As Brian Chesky, the CEO of AirBNB has said to Healey Cypher of Oak Labs, “Everyone is superior to you in some way. There is always something that can be learned from each person you speak with. Humility is more than niceties; it’s a pathway to perpetually learning from any experience.”